Cookie Policy
How we use cookies to enhance your experience on Neighbourhood Wash
Effective Date: July 13, 2025
Last Updated: July 13, 2025
Quick Summary
- • We use essential cookies to make our platform work
- • Analytics cookies help us improve user experience (with your consent)
- • You can manage your cookie preferences at any time
- • We never sell your data to third parties
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling essential platform functionality.
Cookies contain information about your interactions with our website but never include personal details like passwords or payment information.
Types of Cookies We Use
Essential Cookies (Required)
These cookies are necessary for the website to function and cannot be switched off. They enable core functionality such as security, authentication, and accessibility.
| Cookie Name | Purpose | Duration |
|---|---|---|
| supabase-auth-token | User authentication | 7 days |
| theme-preference | Light/dark mode setting | 1 year |
| cookie-consent | Remember your cookie preferences | 1 year |
Analytics Cookies (Optional)
These cookies help us understand how you use our website so we can improve it. All data is anonymized and used solely for improving user experience.
| Provider | Purpose | Data Collected |
|---|---|---|
| Google Analytics | Website usage analytics | Page views, session duration, device type |
| Hotjar | User behavior analysis | Click patterns, scroll behavior (anonymized) |
Marketing Cookies (Optional)
These cookies help us show you relevant advertisements and measure the effectiveness of our marketing campaigns.
Note: Marketing cookies are currently disabled. We will ask for your explicit consent before enabling any marketing or advertising cookies.
Your Cookie Choices
Manage Preferences
You can update your cookie preferences at any time using our cookie preference center.
Browser Settings
You can also control cookies through your browser settings. Note that disabling essential cookies may affect functionality.
Browser Instructions →Your Rights Under GDPR
Data Subject Rights
- • Right to access your data
- • Right to rectification
- • Right to erasure
- • Right to data portability
How to Exercise Rights
- • Email: privacy@neighbourhoodwash.com
- • Account settings dashboard
- • Data export tool
- • Account deletion option
Browser Cookie Settings
Google Chrome
Settings → Privacy and security → Cookies and other site data
Mozilla Firefox
Settings → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Microsoft Edge
Settings → Cookies and site permissions → Cookies and site data
Third-Party Services
We use reputable third-party services that may place cookies on your device. These services have their own privacy policies:
Questions About Cookies?
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@neighbourhoodwash.com
Address: Neighbourhood Wash Ltd, London, UK
Data Protection Officer: dpo@neighbourhoodwash.com
Related Documents
Updates to This Policy
We may update this Cookie Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page and notify you through our platform or by email for significant changes.