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Cookie Policy

This Cookie Policy explains how Neighbourhood Wash uses cookies and similar technologies to enhance your experience on our platform. We are committed to transparency about how we collect and use your data.

Privacy & Data ProtectionLast Updated: 23 July 20255 min read
Table of Contents

Quick Summary

  • • We use essential cookies to make our platform work
  • • Analytics cookies help us improve user experience (with your consent)
  • • You can manage your cookie preferences at any time
  • • We never sell your data to third parties

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling essential platform functionality.

Cookies contain information about your interactions with our website but never include personal details like passwords or payment information.

2. Types of Cookies We Use

2.1. Essential Cookies (Required)

These cookies are necessary for the website to function and cannot be switched off. They enable core functionality such as security, authentication, and accessibility.

Cookie NamePurposeDuration
supabase-auth-tokenUser authentication and session management7 days
theme-preferenceRemember light/dark mode setting1 year
cookie-consentRemember your cookie preferences1 year

2.2. Analytics Cookies (Optional)

These cookies help us understand how you use our website so we can improve it. All data is anonymized and used solely for improving user experience.

ProviderPurposeData Collected
Google AnalyticsWebsite usage analyticsPage views, session duration, device type
Internal AnalyticsPlatform usage insightsFeature usage, performance metrics (anonymized)

2.3. Marketing Cookies (Optional)

These cookies help us show you relevant advertisements and measure the effectiveness of our marketing campaigns.

Note: Marketing cookies are currently disabled. We will ask for your explicit consent before enabling any marketing or advertising cookies.

3. Your Cookie Choices

Manage Preferences

You can update your cookie preferences at any time using our cookie preference center.

Browser Settings

You can also control cookies through your browser settings. Note that disabling essential cookies may affect functionality.

Browser Instructions →

4. Your Rights Under GDPR

Data Subject Rights

  • • Right to access your data
  • • Right to rectification
  • • Right to erasure
  • • Right to data portability
  • • Right to object to processing
  • • Right to restrict processing

How to Exercise Rights

5. Browser Cookie Settings

Google Chrome

Settings → Privacy and security → Cookies and other site data

Mozilla Firefox

Settings → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Microsoft Edge

Settings → Cookies and site permissions → Cookies and site data

6. Third-Party Services

We use reputable third-party services that may place cookies on your device. These services have their own privacy policies:

Google AnalyticsPrivacy Policy →
SupabasePrivacy Policy →
StripePrivacy Policy →

Questions About Cookies?

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: team@neighbourhoodwash.com

Address: 115 Hampstead Road, London, NW1 3EE

Response Time: Within 24 hours

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